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Delete your account

Delete your Fitique account.

How to ask, what gets deleted, and what we have to keep.

Last updated: 24 September 2026

Fastest: delete it inside the app

Open Fitique → Settings → Account → Delete account, type DELETE and confirm. Your account is deleted straight away.

No access to the app? Ask us by email

  1. Send an email to support@fitique.store from the email address you signed up with.
  2. Use the subject “Delete my Fitique account” and include the phone number on your account.
  3. We reply within 2 working days to confirm it’s really you, then delete your account within 7 days and email you when it’s done.

Email a deletion request

Want to keep your records first?In the app, open Settings → Backup & Restore and export a backup file before you ask us to delete your account.

What we delete

  • Your sign-in details: email address, password and business name.
  • Your subscription and phone-binding details.
  • All Cloud Sync copies of your clients, orders, payments and workers, if you had Cloud Sync on.

What we keep, and why

  • Your phone number and email in our free-trial list — kept so the same number can’t start a second free trial. Nothing else is stored with it.
  • Records of payments you made to us — kept for as long as Indian tax law requires.

Records on your phone

Your shop’s records are stored on your own phone, and we can’t reach them. Deleting your account doesn’t remove them. To remove them, uninstall Fitique, or go to Android Settings → Apps → Fitique → Storage → Clear data.

Only want some data deleted?

You can delete clients, orders and payments yourself inside the app. To remove only your Cloud Sync copy but keep your account, turn off Cloud Sync and email support@fitique.store — we’ll clear it within 7 days.

See our privacy policy for everything else about your data.