Your shop’s records stay yours.

Who we are

Fitique is an Android app for boutiques and tailoring shops. It is run by Yaswanth, India (“we”, “us”). This policy covers the Fitique app and this website, fitique.store.

We wrote this policy with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 in mind.

What we collect

1. Your account details

When you sign up in the app, we store:

• your email address and password (the password is stored in scrambled, hashed form — we can’t read it),
• your phone number and business name,
• your subscription details: trial or plan, start and end dates,
• an ID for the phone the app is running on, your app version and when the app last checked in. We use these to make sure one subscription runs on one phone at a time.

2. Your shop’s records

Everything you type into Fitique — your clients’ names, phone numbers, locations and measurements, family members, orders, design photos, payments, workers and their hours — is saved on your own phone. We can’t see it.

There is one exception, and it’s your choice: if you turn on Cloud Sync (it’s off unless you switch it on), a copy of these records — not the photos — is stored on our cloud servers so you can restore them on a new phone. You can turn Cloud Sync off at any time.

3. Payments to us

When you buy a plan, we keep a record of the payment: your name, the amount, the date, and the UPI or bank reference. We need this for our accounts and taxes. We never see or store your card or bank password.

4. When you contact us

If you write to us by email or WhatsApp, we keep that conversation so we can help you.

What we don’t collect

• No advertising or tracking tools in the app.
• No analytics tools on this website, and no cookies.
• We don’t read your contacts, messages, location or files.

Phone permissions the app uses

• Camera — only when you tap to take a design photo for an order. Photos stay on your phone.
• Photos — only the picture you choose, through Android’s own picker, for order photos or your business logo.
• Internet — to sign in, check your subscription and run Cloud Sync if you’ve turned it on.

How we use it

• To create your account, let you sign in and reset your password.
• To run your free trial and subscription, and to allow only one free trial per phone number.
• To keep your Cloud Sync copy and give it back to you, if you turned it on.
• To reply when you contact us, and to send important messages about your account or subscription.
• To keep payment records for our accounts and tax filings.

We do not sell your data, rent it or use it for advertising. Ever.

Who we share it with

Only with the services we need to run Fitique:

• Supabase — hosts our sign-in system and database (account details, subscription, and Cloud Sync copies). Its servers may be outside India.
• An email delivery service — to send sign-up and password-reset emails.
• Google Play — to deliver the app to your phone, under Google’s own privacy policy.
• Our bank — which handles the payments you send us.

When you tap “Copy WhatsApp message” or share an invoice, the app hands the text or PDF to WhatsApp or whichever app you pick. What happens next is between you and that app.

We will share data with the police or a court only when Indian law requires it.

How long we keep it

• Records on your phone stay until you delete them, clear the app’s data or uninstall it.
• Account details and Cloud Sync copies stay while your account is open, and are deleted within 30 days after you ask us to delete your account.
• Your phone number and email in our free-trial list are kept even after deletion, only so the same number can’t take a second free trial.
• Payment records are kept for as long as Indian tax law requires.

Keeping it safe

Data between the app and our servers travels over an encrypted connection (HTTPS). Each account can reach only its own records. Backup files made by the app are encrypted, but still treat them like any private file — don’t post them publicly. Your Settings PIN stops staff from changing settings; it doesn’t lock the rest of your phone, so keep a screen lock on the phone too.

Your rights

You can ask us to:

• tell you what personal data we hold about you and send you a copy,
• correct anything that’s wrong,
• delete your account and data — see Delete your account,
• withdraw your consent — for example by turning off Cloud Sync, or by deleting your account.

Email support@fitique.store from the email address on your account. We reply within 7 days.

Children

Fitique is a business app for adults. It isn’t meant for anyone under 18, and we don’t knowingly collect data from children.

Changes to this policy

If we change this policy, we’ll update the date at the top of this page. If the change is important, we’ll also tell you in the app or by email before it applies.

Contact and complaints

Questions: support@fitique.store

Grievance officer: Yaswanth — yaswanth@fitique.store. We acknowledge complaints within 48 hours and aim to resolve them within 30 days. If you’re still not satisfied, you can complain to the Data Protection Board of India.